Senior Product Manager, Video API Platform
hace 7 días
The ideal candidate will be an experienced product leader with a strong background in WebRTC and CPaaS systems. They will lead the vision, strategy, and execution for functional areas of the Vonage Video API platform as part of a broader set of CPaaS APIs.
Key Responsibilities- Work closely with current customers to deeply understand their needs and develop product experiences that are easy to implement and grow platform value.
- Drive global cross-functional teams including engineering, product management, marketing, customer success, finance, data science, and business development to design a positive user experience as they transition from a legacy dashboard to the Vonage CPaaS APIs Dashboard.
- Perform industry and competitive analysis to identify trends, portfolio gaps, and new product opportunities.
- Define key metrics to evaluate product performance, with the ability to analyze data, inform product decisions, and measure success.
- Understand customer needs and collaborate with engineering and UX to translate into product requirements and user stories.
- 8+ years of experience as a Product Manager delivering client or cloud-based platform products and features (SaaS or PaaS).
- Strong communication skills, both written and oral, with the ability to communicate effectively with engineering teams, customers, and executives.
- Action-oriented with the ability to leverage collaboration skills and initiative to get things done.
- Candidate must be able to manage relationships across groups.
- Exceptional problem-solving skills.
- Experience identifying success metrics and analyzing data.
- Technical background in APIs & SDKs using WebRTC is expected.
- Strong technical software development background with the ability to prototype with the product APIs.
- Background in building real-time video or voice-based customer experiences.
- Background or experience in machine learning is a plus.
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
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