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Customer Service Representative
hace 2 meses
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities- Provide top-notch customer service to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with internal teams to resolve complex customer issues
- Meet or exceed customer satisfaction targets and key performance indicators
- Stay up-to-date with product knowledge and industry trends to provide informed solutions to customers
- Fluent Dutch language skills (written and spoken)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
We are a leading provider of customer experience solutions, with a strong presence in the telecom industry. Our team is passionate about delivering exceptional service and building long-term relationships with our clients. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
