Cybersecurity Network Specialist
hace 5 días
Why Choose TD SYNNEX: As a global leader in the IT distribution industry, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. Our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.
About the Role: As a Cybersecurity Network Specialist, you will be responsible for delivering second-level support services within the EMEA region. This role works closely with the Line 1 Service Desk, as well as other delivery teams, for incident resolution and service request implementation. Key responsibilities include managing and maintaining the Network Operating Centre (NOC) as well as partner and customer technical onboarding.
Your Responsibilities Will Include:
* Work on second-level Service Desk to resolve partner and end-user incidents across our managed and support services
* Install/uninstall, troubleshoot, data recovery, and maintain applications, products, and equipment
* Provides coaching guidance to first-level Service Desk agents
* Escalate incidents to next level and vendor support when the solution is unknown
* Manage and maintain the Network Operating Centre (NOC) ensuring security and availability are maintained, customer environments are accurately monitored, and Service Desk tools remain functional
We're Looking For Someone With:
* Spanish speaking skills (fluent or native)
* English language proficiency B2/C1 (verbal and written communication)
* 3 years' experience working as a Network Security Engineer
* Experience in configuring and/or troubleshooting firewall technologies
* One or more of the following industry certifications: CompTIA Security+, SSCP, PCNSA/E, CCNA/P, JNCIA-SEC, JNCIS-SEC, JNCIA-Junos, JNCIS-ENT, CCSA, CCSE, or equivalent vendor/industry certification
Nice To Have:
* Knowledge in Palo Alto Products
TD SYNNEX will fund training to obtain the PCNSE accreditation.
What We Offer:
* Competitive compensation with regular annual salary reviews
* Hybrid work (2 days at the office, 3 days at home)
* Value continuous learning and provide a clear progression plan
* Comprehensive benefits including health insurance, paid leave, retirement plans, and more.
Earnings Estimate: Based on industry standards, we estimate a salary range of $85,000 - $115,000 per year, depending on location and experience.
Our Benefits Package Includes:
* Elective benefits tailored to your country's needs
* Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development
* Elevate Your Personal Well-being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program
* Diversity, Equity & Inclusion: Valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
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