US English Customer Service Representative

hace 3 semanas


Bilbao, Vizcaya, España Mytheresa A tiempo completo
Job Description

As a Customer Care and Fashion Specialist, you will be responsible for providing exceptional customer service to our international premium clients and supporting our sales teams to deliver high-quality results. The ideal candidate will have excellent verbal and written knowledge of US English at native level and a strong understanding of the fashion industry.

This is a full-time position with a competitive salary of $40,000 - $65,000 per year and a range of benefits including up to 32 days of holiday, mobile office, language courses, and more.

Main Responsibilities
  • Advisory and support services for our international premium clients concerning the order process.
  • Answering customer requests (phone calls and e-mails).
  • Providing the best in class customer service based on a fine understanding of the nature of e-commerce business.
Requirements
  • Excellent verbal and written knowledge of US English at native level.
  • A first experience in the customer care or any other service-oriented industry.
  • Flexibility and ability to work under pressure, capacity for teamwork.


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