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Underwriting Operations Specialist
hace 1 mes
Job Summary:
We are seeking a highly skilled Underwriting Operations Technician to join our team at Chubb in Madrid. As a key member of our Underwriting Operations team, you will provide consistent and efficient end-to-end support for online and offline business handled in the UWR Centre, as well as support for language-dependent tasks in branch.
Key Responsibilities:
- Support rules-based branch activities that require language skills and technical ability.
- Input relevant information in the rating tool, maintaining data quality through accurate input.
- Operational support for underwriters for Online and Offline business in the Hub.
- Manage broker queries in relation to the Online / Offline business and build good working relationships with local brokers.
- Own the centralized processes of Operations QA and reporting.
- Work within the framework of our ethical and service standards.
Requirements:
- Native or advanced level in Swedish and/or Danish.
- Professional language skills in English.
- Previous experience in an underwriting support role is a plus.
- Insurance background is preferred.
- Competent in Microsoft Office – especially Excel.
- Strong customer service skills and a customer-centric attitude.
- Strong attention to detail and the desire to deliver and improve quality.
- Problem resolution and decision-making skills.
- Ability to work in a team environment as well as on own initiative.
What We Offer:
- 30+ days of vacation a year.
- 6 months temporary contract.
- 2 days working from home option + additional flexible days.
- Working from home allowance.
- Entry time flexibility.
- Private medical insurance.
- Life and accident insurance.
- Meal allowance.
- Pension plan.
- Stock purchase plan.
- Flexible compensation scheme.
- Gympass.
- Employee assistance program.
- Comprehensive Learning Development offer.
Our Core Values:
- Client Focus.
- Respect.
- Excellence.
- Teamwork.
We are an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.
