Customer Service Representative with French Language Skills
hace 5 días
**Key Responsibilities:**
* Diagnose and resolve complex technical issues for our clients
* Provide expert guidance on setting up and troubleshooting connected products
* Process client requests in accordance with company processes and guidelines
* Identify opportunities to cross-sell and upsell while maintaining our high standards of quality and compliance
**Requirements:**
* 2+ years of experience in customer service, preferably in a contact center environment
* Fluent French (spoken and written) and a high level of English
* Excellent organizational and prioritization skills
* Strong teamwork ethic and a natural ability to work collaboratively
* Passion for delivering exceptional customer experiences
**What We Offer:**
* Competitive salary: €21,000.00 gross per year
* 24 calendar days of paid holidays and 1 extra day in lieu
* Hybrid work model with 3-4 days per week in the office
* Ongoing training and development opportunities
* Employee Assistance Program and Employee Benefits Club
* Option to sign-up for discounted private health insurance
If you're a customer-focused individual with a passion for delivering exceptional experiences, we'd love to hear from you"}
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Barcelona, Barcelona, España Teleperformance Spain A tiempo completo{"title": "Customer Service Representative", "description": "Join Our Team at Teleperformance SpainWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative with French language skills. As a key member of our team, you will be responsible for providing exceptional customer service to our clients,...
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Barcelona, Barcelona, España Teleperformance Spain A tiempo completo{"title": "Customer Service Representative", "description": "Join Our Team at Teleperformance SpainWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative with French language skills. As a key member of our team, you will be responsible for providing exceptional customer service to our clients,...
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