Dealer Network Development Specialist

hace 4 días

Madrid, Madrid, España Byd Europe A tiempo completo

Job Summary

The Dealer Network Development Specialist will play a crucial role in promoting the business and dealer network, ensuring optimal compliance with brand standards in distributors that provide the highest levels of customer satisfaction, efficiency, and profitability.

Key Responsibilities

  • Implement the brand's network development plan and supervise the follow-up in the medium and long term, for the entire national territory, at the concession and installation level, Sales and Post-Sales, guaranteeing correct compliance with the standards and guidelines contractual.
  • Ensure that the facilities meet brand standards, both in construction and in facilities, equipment, and corporate design. Report breaches of agreements reached with dealers.
  • Definition and implementation of an audit system to ensure compliance with network standards.
  • Conduct audits of corporate standards and corporate facilities, interiors, signage, and tools, supporting and ensuring that dealerships comply with the different operational standards of safety, environment, and corporate identity.
  • Search for new strategic locations and new market areas to expand the dealer network.
  • Monitoring of the activity and the mandatory follow-up of the status of the business in comparison with the different business plans and feasibility plans.
  • Monitoring of the appointment processes of new concessionaires and renewal projects.
  • Defining and ensuring the requirements of the annual business plan and the timely presentation of said plan.
  • Ensure the maintenance of an adequate dealer network for current and future business.
  • Work closely with the global design team for new construction dealerships.
  • Optimal management of internal projects with attention to time, quality, and committed cost.
  • Availability of professional support to distributors to meet the highest levels of customer satisfaction, efficiency, and profitability.
  • Ensure monthly measurement of customer satisfaction.
  • Ensure that each network dealer has the competency and/or competency plans necessary to meet business plan requirements.
  • Work together with the BYD team.
  • Development of market-specific retail strategies including the planning and roll out of new formats (e.g., pop-ups, studio, garage, etc.) in close alignment with the corporate architecture team in HQ.
  • Market analysis and evaluation of power grids, infrastructure, local/governmental initiatives, competitor activities, and strategic locations for destination chargers.
  • Support of training initiatives for importer and dealer network employees as needed.
  • Overall administration of support systems for all internal and external users.
  • Prepare reports in order to provide management and HQ with sufficient information on the degree of compliance with contractual standards, network points, etc., as well as formulate proposals for a correct organization of concessions.
  • Present the conclusions (Management, HQ, Network) when required.
  • Visit dealers and promote the BYD brand awareness among dealer networks

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