Multicultural Team Member

hace 5 días

Barcelona, Barcelona, España Sin nombre A tiempo completo
About the Role

As a Customer Service Representative at Sin nombre, you will be part of a dynamic team that works closely with Sales representatives to deliver exceptional customer experiences. Your key responsibilities will include:

Key Responsibilities
  1. Quote and Order Processing: Accurately process formal quotes and orders, ensuring timely and responsive service to customers.
  2. Customer Interface: Effectively communicate with sales and customers to provide accurate information, resolve issues, and deliver pre-sales and post-sales support.
  3. Internal Liaison: Serve as a liaison between customers and internal organizations, such as sales, service delivery, and collections, to resolve customer inquiries and concerns.
  4. Process Improvement: Identify and communicate process improvement opportunities to management, driving continuous improvement and excellence.
  5. Administrative Support: Perform routine administrative customer service duties using prescribed procedures, ensuring accuracy and efficiency.
Qualifications
  1. Language Skills: Excellent written and verbal communication skills in English and Native French, Danish, or Finnish.
  2. Time Management: Effective time management, multitasking, and prioritization skills in a fast-paced environment.
  3. Customer Focus: Demonstrated customer service focus, with a commitment to delivering exceptional experiences.
  4. Technical Skills: Strong computer and systems skills, including accurate data entry, and proficiency in MS Office, particularly Excel.
  5. Teamwork: Ability to work cohesively with diverse teams and communicate effectively.
  6. Problem-Solving: Strong problem-solving skills, with a proactive approach and a curiosity to learn.
  7. Initiative: Ability to take initiative and ownership, with a focus on delivering results.
About Sin nombre

Sin nombre is a growth-oriented and inclusive company that values integrity, sharing, and trust. As a member of our team, you will have access to:

  1. Career Development Opportunities: Opportunities for career growth and development in an international company.
  2. Competitive Compensation: A competitive compensation and benefits package, including a permanent contract and company pension scheme.
  3. Private Healthcare: Private healthcare benefits, ensuring your well-being and peace of mind.

Sin nombre is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.

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