Restaurant Operations Assistant
hace 4 semanas
Accor Hotels is seeking a skilled Restaurant Operations Assistant to join our team. As a key member of our food and beverage operations, you will play a vital role in ensuring the smooth day-to-day running of our restaurants.
Key Responsibilities:
Conduct daily briefings to ensure all team members are aware of the day's tasks and objectives.
Supervise team members to ensure all tasks are completed on time and to the highest standard.
Build strong relationships with guests and regular patrons, providing personalized service and ensuring their needs are met.
Handle guest complaints and comments in a professional and efficient manner.
Maintain accurate records and reports, including departmental communication logs and notice boards.
Ensure the supply of equipment and stock levels are maintained, and that there are no shortages that could impact operations or guest experience.
Maintain a clean and safe working environment, adhering to food and beverage sanitation and hygiene regulations.
Requirements:
High School diploma or equivalent, with a degree in Hotel Management or a related field preferred.
Minimum 2 years of experience in a similar role or management position.
Strong knowledge of beverage trends, fermentation, cocktails, zero alcohol, and wines.
Excellent reading, writing, and oral proficiency in English language.
High degree of professionalism, with sound human resources management and business acumen capabilities.
Accor Hotels is a global leader in the hospitality industry, offering a unique and inclusive work environment. We welcome you as you are and provide opportunities for growth and development. Join us in shaping the future of hospitality.
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