IT Technical Support Specialist in Greece

hace 4 días


Madrid, Madrid, España Recruit4Work A tiempo completo

Company Overview

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We are Recruit4Work, a dynamic team dedicated to connecting professionals with exciting opportunities. Our mission is to provide top-notch technical support services for innovative companies, and we're currently seeking an Italian-speaking specialist to join our team in Greece.

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Salary: €45,000 - €55,000 per annum

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This remuneration package reflects the high standard of living in Greece, as well as the competitive market rate for this position.

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Job Description

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We're looking for a skilled IT Technical Support Specialist who can provide expert assistance to clients using our telematic software and hardware. As a key member of our team, you'll be responsible for:

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  • Account registration through our portal">
  • Guiding users on multi-media interface usage and troubleshooting">
  • Resolving vehicle connection issues and addressing remote services issues via our app">
  • Managing license information, infotainment services, and map updates">
  • Providing exceptional customer service and support">
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Required Skills and Qualifications

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To succeed in this role, you'll need:

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  • ">
  • Fluency in Italian (level C2)">
  • Working proficiency in English">
  • Excellent communication and problem-solving skills">
  • Proficiency in computer applications, including MS Office, Adobe, Databases, and CRM">
  • Able to work independently and troubleshoot complex issues">
  • Familiarity with smartphones, internet applications, and mobile networks">
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Benefits

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As a valued member of our team, you'll enjoy:

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  • ">
  • An excellent benefits package, tailored to your needs">
  • A multilingual and dynamic work environment">
  • Extensive training and professional development opportunities">
  • Adaptation to Greek culture and language courses">
  • Internal employee incentives and recognition programs">
  • Relocation support and a comprehensive relocation package">
  • Extra private health insurance and access to social sports events">
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Location

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We're based remotely in Greece, so you'll have the opportunity to experience Mediterranean life while working with a global team.

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This is a fantastic chance to enhance your career, develop your skills, and live in one of Europe's most beautiful countries.



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