Payroll Specialist
hace 1 semana
We are seeking a highly skilled Payroll Specialist to join our team at Alight Solutions. As a Payroll Specialist, you will play a critical role in ensuring the accurate and timely processing of payroll for our clients.
Key Responsibilities- Support Managers with client engagement to ensure all information is accurate and provided on time.
- Provide support and guidance for all implementations and go lives.
- Provide daily functional support to the teams to support the successful delivery of payrolls.
- Maintain the Client Solution workbook.
- Update, maintain, and enforce Defined Work Instructions (DWIs) and other process documentation.
- Ensure and sign off system maintenance testing.
- Support the review of the Statement of Works before its shared with the Client to ensure its fit for purpose.
- Resolve technical/functional issues escalated from the team and ensure all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence.
- Work with Operational Management, Transformation, and Products to implement automation, innovation, and continuous improvement programs.
- Manage the legislation roadmap and ensure the team is upskilled in upcoming changes and processes are updated where needed.
- Support Year End.
- Recognize and deal appropriately with sensitive and confidential information.
- Proactively identify upsell opportunities.
- Support Management with the resolution of client escalations, along with lessons learned.
- Upskill and develop team members through training delivery and coaching to enable them to fulfill their role.
- Adhere to ALIGHT Security Standards.
- Complete time recording accurately and on time.
- Contribute to team meetings and raise any issues immediately to your Operations Manager.
- Stay up to date with all ALIGHT HR announcements and communications.
- Build good relationships with all lines of business where appropriate.
- Participate in projects and activities as needed and assigned.
- Strong knowledge of various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits, and other key areas that integrate with payroll.
- Ability to identify and mitigate risks.
- Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint.
- Flexibility to support a global and fast-paced environment.
- Attention to detail.
- Excellent written and verbal skills.
- Self-motivated and a willingness to learn.
- Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures.
- BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience.
- 3-4 years relevant experience administering Payroll in an HR consulting, HR Outsourcing, or Corporate environment.
- Expert knowledge on payroll processes, practices, and associated legislation.
- Desirable: HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred. Payroll certifications.
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