Residential Operations Manager

hace 7 días


Madrid, Madrid, España Marriott International A tiempo completo

At Marriott International, we are seeking a skilled Residential Operations Manager to join our team. In this role, you will be responsible for ensuring the highest standards of quality in guest rooms and public areas. This includes conducting thorough inspections after cleaning by Housekeepers to guarantee exceptional service.

You will run sold room reports, verify room status, identify any discrepancies, prioritize room cleaning, and update departing guest room status. Additionally, you will work closely with Housekeeping management to manage daily activities and serve as a liaison between departments such as Engineering, Front Office, and Laundry to coordinate efforts effectively.

Your responsibilities will also include documenting and resolving issues related to discrepant rooms in collaboration with the Front Desk. You will prepare, distribute, and communicate changes in room assignments, as well as communicate any issues to the next shift. Finally, you will complete required paperwork and follow all company and safety policies.

In terms of skills and qualifications, you will need excellent communication and problem-solving abilities, as well as strong leadership skills. You should be able to motivate and coach employees, while also following safety and security protocols.

We estimate the annual salary for this position to be around $65,000, depending on location and experience. If you are a detail-oriented and organized individual with a passion for providing exceptional guest experiences, we encourage you to apply.



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