Residential Property Operations Manager

hace 3 días


Madrid, Madrid, España Joivy A tiempo completo

**About Dove Vivo**

Dove Vivo is the leading co-living company in Europe, managing a portfolio of 11,000 units across the continent. Our mission is to provide exceptional living experiences for thousands of professionals, students, and young couples.

**Our Group**

Joviy is a comprehensive residential platform offering a wide range of living spaces, including co-living, micro-living, vacation rentals, student housing, multifamily residences, and co-working spaces. We support property owners and investors with a complete range of services, including property management, asset management, and marketing strategy.

We have 450 employees from over 30 countries, with 21 offices across Europe and 50 destinations worldwide. Our brands include Dove Vivo, Altido, Chez-Nestor, Dove Vivo Campus, Rinnow, and Open Hub.

**The Role & Team**

We are seeking an experienced Building and Customer Success Manager (f/m/x) who will oversee daily operations and maintenance of our residential properties. The ideal candidate will ensure smooth building management, exceptional tenant service, and foster positive relationships with tenants to improve their experience and retention.

The key responsibilities of this role include:

  • Managing vendor relationships, negotiating contracts, and ensuring timely, cost-effective services and improvements.
  • Overseeing daily team operations, delegating tasks, ensuring deadlines are met, and conducting regular team meetings.
  • Serving as the main point of contact for tenants, addressing complaints and service requests promptly.

**Requirements**

To succeed in this role, you should have:

  • A strong background in building management, customer success, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

**Benefits**

We offer a competitive salary of €65,000 - €85,000 per year, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.



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