Senior Private Client Manager

hace 2 meses


Barcelona, Barcelona, España The Bicester Village Shopping Collection A tiempo completo

Job Summary

The Senior Private Client Manager is responsible for the coordination and execution of the Private Client strategy at La Roca Village through HNW clientele. This role requires the skills of a brand ambassador & organisational manager, he/she has to be able to drive HNW high spending thereby ensuring footfall, spend and revenue targets throughout the year.

Key Responsibilities

  • Building relationships with HNW clientele, create the database and reach sales objectives through the conversion and delivery of high spending footfall.
  • Developing Personal Shopper service & suites strategy into the Black Book database acquisition working closely with Retail the brand Referral program to acquire and engage HNWI for our Private Client Services and Black Book for serving the brands.
  • Developing alongside with PCS Director the calendar of events and activities that need to be done to acquire new Clients and lead and supervise the PCS events manager on the execution of the events at the level and standard required.
  • Building and developing the relationships with 3rd parties (as Institutions, Corporate entities, Private Clubs, Associations, International Expat communities) which target members and HNWI as potential clients to acquire and engage for Private Client Services.
  • Defining and exploring new business/incremental revenue opportunities.
  • Developing a strong collaboration with Retail, Marketing/GKE, Hospitality, Business Analysts etc.

Requirements

The ideal candidate will have previous experience of working closely with HNW clients, a strong network of HNW clients, previous experience of a sales role with HNW clients, experience of working in a luxury retail or hospitality environment, experience of attending industry functions, such as National Days, cultural events, association events and conferences, and provide feedback and information on market and creative trends. Fluency in Spanish and English is also required.

What We Offer

The Bicester Collection offers a generous salary and a range of benefits, including lifestyle, physical, mental and social benefits, through our Feel Good Programme. Our people are our greatest asset, and we are committed to fostering an open culture that supports our people to thrive and creates a sense of belonging.



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