Technical Solutions Consultant
hace 3 semanas
Job Summary: We are seeking an experienced Technical Solutions Consultant to join our team. The ideal candidate will have a strong understanding of SAP solutions and excellent customer relationship management skills.
Key Responsibilities:
- Manage long-term relations between customers and SAP, ensuring successful adoption of SAP solutions.
- Oversee the entire solution life-cycle and manage the delivery of Premium Engagement (PE) services.
- Establish Engagement Setup, Strategy & Governance, and plan and manage services to be delivered.
- Organize the positioning and delivery of PE services, ensuring customer satisfaction.
- Recognize potential risks and issues, and develop plans for their mitigation.
- Manage commercial and financial aspects of engagements, including forecasting accuracy and revenue achievement.
- Document and report engagement status, and manage internal SAP stakeholders.
Requirements:
- Skilled in relationship building, trust creation, prioritization, and networking.
- A proven track record in addressing business concerns and demonstrating how services can provide added value.
- Demonstrated understanding of SAP-customers' expectations and requirements, with experience in developing sustainable IT-strategies.
- Comprehension of principles and methodologies related to cloud service delivery.
- Ability to effectively resolve or drive resolution in a structured manner.
- Solid IT and Project Management background, with a focus on efficient and customer-centric operations.
- Experience in one or more industries such as IT, Banking, Insurance, Retail, Automotive, Manufacturing, Fintech, or others.
- Foundational proficiency in SAP Solution Manager and SAP Cloud Application Lifecycle Management (SAP Cloud ALM).
- German Professional proficiency.
About SAP:
SAP is a market leader in end-to-end business application software and related services. We help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Our cloud company has 200 million users and more than 100,000 employees worldwide, with a highly collaborative team ethic and commitment to personal development.
What We Offer:
- A highly collaborative, caring team environment with a strong focus on learning and development.
- Recognition for your individual contributions, and a variety of benefit options for you to choose from.
Join Our Team:
We are an equal opportunity workplace and are committed to the values of Equal Employment Opportunity. We provide accessibility accommodations to applicants with physical and/or mental disabilities.
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