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Platform Developer
hace 2 meses
About the Role
The PRM Platform Developer will be responsible for operating and maintaining the Partner Relationship Management (PRM) platform within Dynatrace, ensuring service delivery and the required Partner business outcomes.
Key Responsibilities
- Manage the day-to-day operations of the PRM platform, ensuring it meets the Partner program requirements and is fit for purpose.
- Collaborate with the PRM provider and internal teams to guarantee the correct usage of the platform and alignment with Dynatrace processes.
- Administer the platform, including user setup and maintenance, workflow automation, and content management.
- Develop and implement creative solutions to enhance the platform's features and functionality.
- Define and establish reporting on site usage and business activity, and document processes to ensure seamless operations.
- Maximize the adoption of the PRM module capabilities and educate users on core processes and platform capabilities.
Requirements
- IT background with experience in front-end development and web programming languages.
- Business analysis skills to organize and execute projects that align with business workflow.
- Ability to understand end-user problems and implement processes that simplify information management and collaboration.
- CRM skills, with Salesforce experience preferred.
- Visual design skills and creative thinking.
- Effective communication and organizational skills.
- English language proficiency (written and spoken).
About Dynatrace
Dynatrace is a leader in unified observability and security, providing a culture of excellence with competitive compensation packages designed to recognize and reward performance.
Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.