Global Monitoring Expert
hace 3 semanas
**Job Overview**
Crypto.com is a global cryptocurrency platform serving over 80 million customers. We are seeking an experienced Global Monitoring Expert to join our team.
**About the Role**
The Global Monitoring Expert will be responsible for monitoring ongoing customer transactions to identify potential high-risk activities, such as terrorist financing or human trafficking. The successful candidate will draft Suspicious Activity Reports (SARs) in accordance with local regulatory requirements and partnership obligations.
The role requires effective communication with customers on compliance-related matters and reviewing new referrals, escalations, or internal suspicious activity reports within internal service levels. Additionally, the Global Monitoring Expert will provide support and knowledge sharing to cross-functional teams, such as Customer Care and Risk.
**Responsibilities**
The Global Monitoring Expert will investigate various criminal and suspicious activities directed towards the company and its clients, ensuring proper policies, procedures, and legal requirements are met. This involves conducting research on customers and their associates, achieving individual goals based on quantitative and qualitative standards, and performing other ad-hoc tasks given by Senior Analysts or higher-level management.
**Requirements**
To be successful in this role, the candidate must have a minimum of 1 year of experience in a similar position. A high school diploma or higher is required, with experience in fintech not mandatory but preferred. The Analyst should have basic knowledge of applicable legislation in the field of financial technologies/services and a reasonable understanding of the Company's business, technical, financial, and organizational structure.
The ideal candidate will possess strong written and verbal communication skills, excellent decision-making skills, effective problem-solving skills, and the ability to work independently and in a team. Integrity, initiative, perseverance, discretion, and respect for personal dignity and rights are essential qualities for this role.
**Benefits**
We offer a competitive salary of **$80,000 - $110,000 per annum**, medical insurance package with extended coverage to dependents, attractive annual leave entitlement including birthday and work anniversary leave, work flexibility, and adoption benefits. Our Crypto.Com visa card is provided upon joining, and we offer flexible work hours and hybrid or remote set-up options.
**Why Choose Crypto.com?**
We are committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
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