Jewelry Service Representative
hace 2 semanas
We are seeking a highly skilled Jewelry Customer Specialist to join our team in Athens. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone and email.
Key Responsibilities:
• Respond to customer inquiries in a timely and professional manner
• Upsell and cross-sell products to enhance the customer experience
• Resolve customer complaints and concerns efficiently
• Stay up-to-date on product knowledge and promotions
Requirements:
• Native Dutch speaker with excellent English skills (C1 level)
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong attention to detail and organizational skills
What We Offer:
• Competitive salary: 14 salaries per year x 1,200€ gross per month + up to 100€ bonus per month
• Accommodation allowance: 125€ gross accommodation bonus per month (only over the first working year)
• Extra 80€ gross monthly for the initial 12 months starting from your date of employment
• A full-time job, 40 hours a week, 8 hours a day
• Possibility to work from home from Greece
• Multicultural environment: 8,000+ passionate people from +90 countries working together
• Company offering you not only a job, but a full experience abroad
• Recognized training delivered by the biggest brands
• Complete relocation package for non-local applicants including flight ticket to Athens, hotel accommodation for 4 weeks with breakfast, assistance in finding a flat + real estate agency fee paid by the Company
• Other benefits: vouchers, discounts, free Greek classes, events, outings, and parties all year round
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