Business Development Associate

hace 3 semanas


San Fernando, Cádiz, España Mass Markets A tiempo completo
Job Description

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers, answering questions and addressing concerns
  • Upsell and cross-sell products and services to customers, meeting sales targets and increasing revenue
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date on product and service offerings, as well as industry trends and developments

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and interpersonal skills, with the ability to work with diverse customer base
  • Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues
  • Ability to work in a fast-paced environment, meeting sales targets and deadlines
  • Basic computer skills, with proficiency in Microsoft Office and other software applications

Preferred Qualifications:

  • Previous customer service or sales experience, preferably in a call center or retail environment
  • Knowledge of sales and marketing principles, with experience in upselling and cross-selling products and services
  • Ability to work in a team environment, collaborating with internal teams to achieve sales targets and improve customer satisfaction

What We Offer:

  • Competitive salary and commission structure
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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