Project Support Manager

hace 22 horas


Madrid, Madrid, España Precision Medicine Group A tiempo completo

About Us

">">Precision Medicine Group is a leading precision medicine CRO. Our unique offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical authorities, advanced biomarker and data analytics solutions, and a passion for rare diseases and oncology.

Job Summary

">We are seeking an experienced Project Support Manager to provide line management to project support staff and develop methodologies to optimize administrative support provided to project teams. This role can be fully remote (home-based) in either the UK or Spain.

Key Responsibilities

">• Develop, mentor, manage, and coach PSS staff to progress their skills and maintain Precision quality standards
• Advocate individual career development, responsibility, and accountability
• Ensure personnel work to the highest quality standards, maintain compliance with established SOPs, working guidelines, project plans, and regulatory requirements
• Participate in the interview process for new PSS staff by conducting CV reviews and participating in interviewing
• Conduct on-boarding training for new staff in conjunction with Human Resources, Clinical Training, and other functional areas
• Develop robust and flexible operational methodologies, standards, and processes for the PSS role and ensure consistent, quality execution among PSS personnel
• Ensure personnel have proper resources, training, materials, and access to systems to deliver on expectations
• Develop training plans and hold personnel accountable for achieving training goals or addressing training needs
• Manage workload of supervised staff with continued assessment and adjustment as needed
• Provide ongoing feedback, development, and coaching of CSSs, including annual performance reviews
• Mentor and train personnel in clinical study monitoring and relevant applicable regulations, ICH-GCP Guidelines; ensures standards for monitoring and reporting are met
• Perform other duties assigned by management

Requirements

">• Bachelor's degree or equivalent experience, ideally in business, scientific, or healthcare disciplines
• At least 5 years of clinical research experience or equivalent relevant experience and demonstrated competencies in key requirements
• Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint)
• Strong communication and interpersonal skills to effectively interface with others in a team setting
• Strong organizational skills, attention to detail, and customer service demeanor
• Ability to undertake occasional travel domestically and internationally, including overnight stays
• Ability to communicate verbally and in writing in English (Professional level)
• Preferred: Prior line management experience, project support experience, and competencies in ICH-GCP, and relevant Precision SOPs and regulatory guidance

What We Offer

">• Competitive salary: £60,000 - £80,000 per year, depending on experience
• Opportunity to work with a leading precision medicine CRO
• Flexible remote work arrangement (UK or Spain)
• Collaborative team environment
• Professional development opportunities
• Access to cutting-edge technology and tools

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