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Implementation Specialist
hace 2 meses
TravelPerk is seeking a highly organized and detail-oriented professional to join our team in the Benelux market. As an Implementation Specialist, you will be responsible for setting up our accounts, training users on how to use our platform, and managing all integrations.
Key Responsibilities:- Lead cross-functional project teams to successfully implement new clients and drive business growth.
- Initiate, plan, execute, control, and close implementation projects, including developing requirements documentation, finalizing deliverables, and building out client-facing communications.
- Serve as the first point of contact for client escalations during the implementation process and provide exceptional customer service.
- Develop and implement strategy plans to achieve account ramp-up goals and drive revenue growth.
- Ensure that accounts are staged, scheduled, and prioritized according to both client and business needs.
- Communicate complex and technical information in a manner that all audiences can easily understand and provide clear instructions.
- Ensure that project team members have a clear understanding of timelines, tasks, risks, and issues.
- Proven track record of successfully managing and delivering complex projects in an international environment and driving business results.
- Organized and structured way of working with good capabilities to analyze and deliver recommendations and drive business growth.
- Able to develop relationships with all levels of the organization, both internally and externally, and adapt communication accordingly.
- Excited by challenges and have a personal drive to make a difference and drive business results.
- Competitive compensation, including equity in the company and opportunities for growth and development.
- Generous vacation days to rest and recharge and maintain a healthy work-life balance.
- Health perks, such as private healthcare or gym allowance, depending on location and promote employee well-being.
- Flexible compensation plan to help you diversify and increase your net salary and achieve financial stability.
- Unforgettable TravelPerk events, including travel to one of our hubs and opportunities for team-building and networking.
- A mental health support tool for your wellbeing and promote employee mental health.
- Exponential growth opportunities and career advancement.
- VolunteerPerk: 16 paid hours per year to give back to society by volunteering for a charity of your choice and promote corporate social responsibility.
- Work from anywhere in the world allowance of 20 working days per year and promote flexibility and work-life balance.
- IRL English or Spanish Lessons held in the Barcelona office and opportunities for language development.
- Parental leave: 12 to 16 weeks based on location and eligibility factors and promote work-life balance.
