Onboarding Specialist

hace 3 semanas

Madrid, Madrid, España Ebury A tiempo completo
About the Role

Ebury is a leading FinTech firm, recognized for its innovative approach to financial services. We offer a range of products, including FX risk management, trade finance, currency accounts, international payments, and API integration.

Job Purpose

The Onboarding Specialist plays a critical role in ensuring that our clients and transactions comply with all legal, regulatory, and ethical standards. This involves conducting thorough screenings of clients and transactions to identify potential financial crime risks.

Key Responsibilities
  • Safeguard Ebury, our existing clients, and prospective client relationships from financial crime risks, including money laundering, terrorist financing, bribery, corruption, fraud, sanctions risk, tax evasion, and reputational risk.
  • Perform anti-financial crime checks as part of the Ebury Onboarding process for corporate clients, in compliance with relevant legislative, regulatory, and internal requirements.
  • Conduct comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for corporate clients, including the Know Your Customer (KYC) process, identification and analysis of complex ownership structures, financial statements, and transaction patterns.
  • Direct contact with clients to present Ebury's onboarding requirements in a clear and compliant manner.
  • Identification of red flags and exposure to financial crime risk, including escalation to Compliance and Senior Management where required.
  • Make risk-based decisions to onboard or reject applications.
  • Efficient management of a personal portfolio of onboarding cases.
  • Proactive follow-up with clients and sales representatives to ensure timely completion of onboarding analysis.
  • Documenting client files in a structured format compliant with internal requirements.
  • Identifying opportunities for improvement within the onboarding process.
  • Assist in preparation and management of data and information required for internal and external audits.
  • Support ad-hoc projects within the department and wider business as required.
  • Validation of checks carried out by other members of the team.
  • Support in training delivery.
  • Supporting the Supervisor with team management responsibilities.
Requirements
  • Fluency in English.
  • Any other language is a plus.
  • Minimum 1 year of experience conducting CDD and EDD with corporate clients.
  • Advanced knowledge of red flags and financial crime typologies relevant to the payments and FX space.
  • Proactive, with the ability to work effectively within a fast-paced and high-pressure environment.
  • Highly organized, with the ability to work to deadlines, multi-task, and prioritize and re-prioritize workload as needed.
  • Diligent, with excellent attention to detail.
  • Effective critical thinking skills, with the ability to find solutions to problems independently.
  • Strong communication skills, both written and verbal, including working alongside the Front Office.
  • Co-operative, and comfortable working in a team environment, including remote teams.
  • Curious and engaged, who takes ownership of their own learning journey by asking questions and seeking out new information.
  • Adaptable, with the ability to cope with changing products, processes, and procedures.
  • Motivated and driven, with a desire to make Ebury a success.
  • Experience of direct client contact within financial services is a plus.

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