Product Owner Salesforce Service Cloud Expert
hace 4 semanas
About Sd Worx
Sd Worx is a leading European provider of Payroll & HR services with a global reach. Our goal is to bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.
Your Role
The Product Owner of the Salesforce Service Cloud domain is responsible for maximising the value of these tools by means of effective backlog management and the evolution of these tools within the Sd Worx product landscape. As a member of an international team, the product owner works closely with internal stakeholders, the product team, and other teams to create user stories and prioritize these for the team, considering the support that must be delivered on existing tools and future plans. Together with the team, you take end-to-end responsibility to further evolve the tools and follow up on projects from start to finish.
Key Responsibilities
- Maximise the value of Salesforce Service Cloud tools through effective backlog management and evolution within the Sd Worx product landscape
- Work closely with internal stakeholders, the product team, and other teams to create user stories and prioritise these for the team
- Take end-to-end responsibility for further evolving the tools and following up on projects from start to finish
What We Offer
An attractive salary based on your experience and achievement, and the freedom to compose your personal benefit package. A dynamic environment: flexible working hours and working from home—everything is negotiable. Learning opportunities: through an individual development plan and professional training. Career growth: whether you want to become more of an expert in your field or expand your knowledge more horizontally, there is always room to grow within Sd Worx.
What You Need to Offer
- Degree in IT / IT related fields or equal by experience
- Min 5 years of experience as a Product Owner, ideally experience in Salesforce and Service Management Processes
- Excellent analytical, communication, and problem-solving skills
- Able to quickly acquire a good insight into the Sd Worx business
- Can translate business needs into clear requirements and objectives
- Experience in working in Agile squads
- Strong in process thinking, with an attitude of continuous optimisation
- Can prioritise, meet deadlines, and work under pressure
- Strong focus on scale and standardisation
- Strong stakeholder management skills
Why Sd Worx?
We are a leading European provider of Payroll & HR services with a global reach. Our goal is to bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.
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