Product Owner Salesforce Service Cloud Expert

hace 1 mes


Málaga, Málaga, España Sd Worx A tiempo completo

About the Role
Sd Worx is a leading European provider of Payroll & HR services with a global reach. Our goal is to bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it. We have offices in Europe and an office in Mauritius. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.

Your Responsibilities
The Product Owner of the Salesforce Service Cloud domain is responsible for maximising the value of these tools by means of effective backlog management and the evolution of these tools within the Sd Worx product landscape. As a member of an international team, the product owner works closely with internal stakeholders, the product team, and other teams to create user stories and prioritise these for the team, considering the support that must be delivered on existing tools and future plans. Together with the team, you take end-to-end responsibility to further evolve the tools and follow up on projects from start to finish. The Salesforce Service Cloud team is responsible for service management in our enterprise value chain, meaning that all questions from our customers regarding the services they have bought from us come through this tool and are then distributed to the correct persons in the company who need to follow up or answer these questions. The focus is thus on ensuring that customers' requests are handled by someone in Sd Worx for all countries that we are active in.

What We Offer
An attractive salary based on your experience and achievement. The freedom to compose your personal benefit package. A dynamic environment: flexible working hours and working from home – everything is negotiable. Learning opportunities: through an individual development plan and professional training. Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there is always room to grow within Sd Worx. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation, and stage of life.



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