Programmatic Advertising Solutions Specialist

hace 3 días

Madrid, Madrid, España Amazon Online Spain, S. L. A tiempo completo
Job Summary

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.

About the Role

We are seeking a highly skilled Programmatic Solutions Consultant to join our growing team based in Berlin. As a Programmatic Solutions Consultant, you will be responsible for managing the end-to-end experience of our enterprise customers, known as programmatic trading desks. You will drive customer success by developing expertise in our programmatic advertising DSP and working closely with programmatic traders at agencies/advertisers, as well as Amazon Advertising internal sales, product, and support teams to address customer needs.

Responsibilities
  • Manage the end-to-end experience of our enterprise customers, known as programmatic trading desks.
  • Drive customer success by developing expertise in our programmatic advertising DSP.
  • Work closely with programmatic traders at agencies/advertisers, as well as Amazon Advertising internal sales, product, and support teams to address customer needs.
  • Onboard new traders, deliver trainings on new product features, assist customers with beta features, consult in business strategy and planning discussions, provide oversight in execution of campaign strategy, develop campaign optimization recommendations, and monitor their impact.
  • Advocate for customers in internal forums, provide troubleshooting support, and simplify customer feedback to inform product and services design.
  • Understand customer objectives and address them using our services and engagement best practices to drive adoption of Amazon technologies.
Requirements
  • 2+ years' experience in programmatic advertising in a consultative role, providing hands-on customer service.
  • Experience owning relationships with programmatic decision makers.
  • Ability to effectively present to and confidently communicate with B2B customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g., Head of Programmatic at an agency or advertiser).
  • Knowledge of multiple areas of programmatic advertising technologies: DSPs, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, bidding engines, second-price vs first-price auctions, pixel and tag managers, cookies, viewability, etc.
  • Fluency in English and German.

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