Innovative Social Media Engagement Specialist
hace 4 días
**Company Overview**
Social Element is a leading global and independent full-service social media agency on a mission to Make Social Better for everyone.
We believe that better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other and making a huge impact.
To #makesocialbetter we are looking to build our current talent pool for Spanish Social Media Community Managers to support future work with a leading automotive client and a well-recognised financial powerhouse.
**Salary**: $45,000 - $65,000 per year, depending on experience. This salary is estimated based on the national average in countries where English is the primary language.
**Job Description**
In this exciting opportunity, you will dive into the worlds of two dynamic brands: a leading automotive client and a trusted household financial brand. You'll be an essential part of our team, connecting with the brand's audiences for the Spanish markets.
You'll engage across multiple platforms like TikTok, Instagram, Facebook, and YouTube, keeping the conversations vibrant and engaging.
Your main responsibilities will include:
- Addressing customer inquiries and comments in a timely, professional manner.
- Ensuring each interaction resonates with the brand's tone of voice.
- Moderating online communities to create a welcoming and inclusive environment.
**Required Skills and Qualifications**
To excel in this role, you'll need:
- Excellent Spanish language knowledge.
- Advanced English language skills.
- Background experience in engagement, social customer care, and/or community management.
- Social Media knowledge and experience in using various platforms.
- A confidence with digital technology and ability to adapt to new tools.
**Benefits**
We offer a remote work environment, flexibility in working hours, and the opportunity to work with a leading automotive client and a well-recognised financial powerhouse.
Our team thrives in a fast-paced environment, navigating high volumes of content while maintaining productivity and efficiency.
**Others**
We operate a BYOD (Bring Your Own Device) Policy, requiring your PC to meet certain specifications to carry out this work effectively.
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