Dynamic Community Engagement Specialist

hace 12 horas


Madrid, Madrid, España Social Element A tiempo completo

Company Overview

Social Element is a leading global and independent full-service social media agency dedicated to Making Social Better for everyone. With 22 years of experience, we cultivate strong, genuine connections with brands' audiences, creating a true sense of community and sparking engagement through meaningful interactions.

Salary

$45,000 - $60,000 per year, depending on experience and qualifications.

Job Description

We are seeking an experienced Community Manager to join our team in building and growing enthusiastic online communities for our clients. As a key member of our team, you will be responsible for:

  • Engaging with audiences across multiple platforms like TikTok, Instagram, Facebook, and YouTube.
  • Monitoring social media channels to ensure every comment and piece of content shared reflects positively and authentically on the brand.
  • Addressing customer inquiries and comments in a timely, professional manner that resonates with the brand's tone of voice.
  • Moderating online communities to ensure a welcoming and inclusive space where consumers feel safe and respected.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent Spanish language knowledge, including superb writing skills.
  • Advanced English language skills to communicate effectively with diverse teams and people.
  • Background experience in engagement, social customer care, and/or community management.
  • Social Media knowledge in using various platforms and staying up-to-date with the latest trends.
  • Confidence with digital technology to navigate and utilize different tools and software.

Benefits

We offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative team.
  • A flexible remote work environment.

Others

Please submit your CV and cover letter, detailing your personal and professional experience relevant to this role. We look forward to receiving your application



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