Customer Service Representative
hace 1 mes
Customer Support Role Overview
As a Customer Support Agent with Work International, you will be part of a dynamic team responsible for delivering exceptional customer experiences to clients across the globe. Your primary role will be to handle customer inquiries and issues in a friendly, effective, and professional manner via email, chat, and phone.
Key Responsibilities
- Provide timely and accurate responses to customer inquiries
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with colleagues to achieve team goals and objectives
- Stay up-to-date with product knowledge and company information to provide informed support
Requirements
- Fluency in the Irish language (C2 level) and good knowledge of English (B1-B2 level)
- Basic computer skills and ability to learn new software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
- Competitive fixed monthly salary and bonus
- Complete relocation package, including flight ticket, accommodation, and assistance finding an apartment
- Free Greek language lessons and private health coverage
- Professional growth and development opportunities
About Work International
Work International is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. We operate in 88 countries, serving 170 markets, and have employees worldwide. Our client has been awarded as Best Workplace in Greece and as the Best Multilingual Omnichannel Contact Center in Europe.
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