Digital Media Solutions Specialist

hace 5 días


Madrid, Madrid, España Amazon A tiempo completo

Company Overview
Amazon is a pioneer in digital media delivery and presentation, pushing the boundaries of innovation in the industry.

About This Job
We are seeking an experienced Digital Media Solutions Specialist to join our team. As a key member of our organization, you will be responsible for providing multi-faceted application engineering services to multiple Digital product development teams.

Job Description
This role requires someone who can hit the ground running, constantly learning and working on disparate and overlapping tasks. You will provide first-level support for tickets filed in Audible, including extensive troubleshooting and debugging across multiple product lines. Your expertise in Perl or shell scripts, web technologies, and Java-based projects will enable you to read and understand complex application code and make code fixes to resolve support issues.

Key Responsibilities
- Provide engineering support of incoming tickets, including troubleshooting and debugging with responsibilities covering multiple product lines
- Work on maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java-based projects
- Read and understand complex application code and make code fixes to resolve support issues
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components

BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science or a related field
- 4+ years of overall development/technical support experience
- 4+ years of experience troubleshooting and identifying the root cause of issues in complex technical systems
- Experience in Perl or shell scripts, web services, web application development
- Development experience in Python/Ruby/NodeJS/C/Java or open-source based technologies

Salary
$120,000 - $160,000 per year, depending on experience and qualifications.

Benefits
As an Amazon employee, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.



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