Client Care Professional

hace 3 semanas

Barcelona, Barcelona, España Importante empresa A tiempo completo

Unlock Your Career Potential

We're a leading technology and services company that empowers global brands to innovate and grow. As a Customer Service Representative in our Barcelona office, you'll be part of a dynamic team that's shaping the future of tech, finance, travel, fashion, and healthcare.

Career Advancement and Personal Growth

We invest in our employees' development, providing cutting-edge training, technologies, and ongoing support to help you succeed. In fact, about 80% of our managers and leaders have been promoted from within. Our range of FREE Learning and Leadership Development programs will set you on the path to a fulfilling career.

Key Responsibilities

  1. Respond to customer inquiries and resolve issues in a timely and professional manner.
  2. Solve complex technical problems that require advanced knowledge and expertise.
  3. Stay up-to-date with product knowledge and applications, including Signal Path Connectivity, Wireless Networking, Live Music, and Audiovisual products.
  4. Proactively communicate with customers to keep them informed of progress and resolution.

Requirements

  1. Proficiency in German and advanced English language skills.
  2. Excellent customer care skills and high IT knowledge.
  3. Experience in a customer service environment, preferably technical support.
  4. Strong communication and team skills, flexibility, and stress resistance.

What We Offer

  1. Full-time permanent contract with 39 hours/week.
  2. Monday to Friday schedule.
  3. Competitive salary and bonus opportunities.
  4. Central location in Barcelona.
  5. Bring-a-friend referral bonus opportunities.
  6. Full paid training and career development programs.

Join Our Team

We're an equal opportunity employer, united as one team, one company, globally. If you're looking for a challenging and rewarding career, we invite you to apply today and discover why over 440k+ professionals around the world choose us as their employer of choice.

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