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Cruise Sales Specialist
hace 2 meses
About Costa Cruises Customer Hub
We are seeking a highly skilled and motivated individual to join our team as a Cruise Expert. As a key member of our Customer Hub, you will play a crucial role in converting leads into sales and building strong relationships with customers.
Your Responsibilities
- Manage multichannel active interactions to meet productivity goals and align with company objectives.
- Develop and maintain a deep understanding of our brand and products to effectively promote them to customers.
- Utilize strong communication skills to build trust and rapport with customers, ultimately driving sales and revenue growth.
Requirements
- Fluent level of French or Italian with exceptional grammar and spelling skills, both spoken and written.
- High level of English or Spanish.
- Solid sales background and previous customer-facing experience (B2B or B2C).
- Prior experience in multi-channel customer support.
- Strong communication skills, achievement-oriented, and motivated.
What We Offer
As a Cruise Expert at Costa Cruises Customer Hub, you will have the opportunity to work in a dynamic and fast-paced environment, driving sales and revenue growth while building strong relationships with customers.
