Gucci Sales Advisor

hace 1 mes


La Roca del Vallès, Barcelona, España Luxury Goods Spain, S.L. A tiempo completo

About the Role

We are seeking a highly skilled and passionate individual to join our team as a Gucci Client Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities

  • Provide personalized service to clients, ensuring their needs are met and exceeded.
  • Develop and maintain a deep understanding of Gucci products, including their history, heritage, and current trends.
  • Guarantee cross and up-selling for all product categories, ensuring clients are aware of the full range of options available.
  • Discuss general trends in the fashion world and developments in the luxury market, showcasing your passion for fashion and luxury products.
  • Build and strengthen relationships with clients, adapting to different nationalities and personalities to create a welcoming atmosphere.
  • Monitor and update client information using Company tools (CRM), identifying opportunities to retain existing clients and attract new ones.
  • Contribute to achieving individual and store goals, driving business growth and development.
  • Foster open and constructive communication with team members, promoting collaboration and effective solutions.
  • Ensure the visual display of products aligns with Gucci visual standards and maintain store functionality, including inventory management and product replenishment.

Requirements

  • Proven experience in a similar role within fashion retail companies.
  • Ability to drive and exceed individual and store results.
  • Deep passion for fashion and luxury.
  • Excellent commercial awareness and customer attitude.
  • High flexibility and ability to adapt to different clients.
  • Team-player mentality.
  • Strong communication skills.
  • Ability to work in a fast-moving and dynamic environment.
  • Luxury product knowledge.
  • Fluent in Spanish and English.

About Us

Gucci is committed to building a diverse workforce, recognizing that diversity in all its forms enriches the workplace and fosters adaptability in a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.


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