Gucci Ambassador

About the Role

We are seeking a highly skilled and passionate individual to join our team as a Gucci Ambassador. As a key member of our sales team, you will be responsible for providing exceptional customer service and exceeding customer expectations.

Key Responsibilities

• Meet and greet customers, providing a warm and welcoming experience
• Offer personalized product recommendations and ensure customers are aware of our latest collections
• Guarantee cross and up-selling for all product categories
• Discuss general trends in the fashion world and developments in the luxury market with clients
• Build and strengthen relationships with customers, dealing with different nationalities and personalities
• Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM)
• Contribute to managing the visual display of products in accordance with Gucci visual standards
• Ensure store functional maintenance and appropriate levels of products on the sales floor

Requirements

• Proven experience in a similar role within fashion retail companies
• Proven ability to drive and exceed individual and store results
• Deep passion for fashion and luxury
• Excellent commercial awareness and customer attitude
• High flexibility and ability to adapt to different customers
• Team-player mentality
• Strong communication skills
• Ability to work in a fast-moving and dynamic environment
• Luxury product knowledge
• Fluent in Spanish and English

About Us

Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world.