Clinical Trials Coordinator

hace 1 mes


Madrid, Madrid, España CHUBB A tiempo completo
Job Summary

We are seeking a highly skilled Clinical Trials Coordinator to join our team at CHUBB. As a key member of our Global Services Department, you will play a critical role in the implementation of multinational clinical trial programs.

Key Responsibilities
  • Coordinate the downstream processing of clinical trials business, including data completion in various systems and hand-off sheets.
  • Field direct queries from brokers or clients on their clinical trials programs.
  • Aid underwriters in completing the Clinical Trials underwriting process and maintaining accurate policy records.
  • Support underwriters in tracking Drug or Device accumulations.
  • Act as a knowledge resource point on clinical trials for underwriters, providing information and advice on program structure.
  • Ensure CHUBB's Service Standards are met and exceeded in the implementation of multinational clinical trial programs.
  • Liaise with Affiliates to ensure issuance of documents, utilizing influencing skills and rapport to achieve better-than-standard turnarounds.
  • Work with the Shared Service Centre to ensure administrative activities are carried out in a timely and high-quality manner.
  • Coordinate closely with Credit Control to ensure payments occur on the non-regular payment structure.
  • Drive the development of more efficient processes.
  • Support Underwriting by solving IT issues and liaising with the Helpdesk.
Requirements
  • Advanced level in English (C1) is a must.
  • Insurance Certification is a must.
  • Bachelor's degree in business administration, economics, engineering, or insurance is desirable.
  • German and French would be an advantage.
  • Experience of servicing multinational insurance programs is an advantage.
  • Working experience of Casualty Insurance is an advantage.
  • Experience in highly service-driven roles in the insurance industry, with the ability to manage workloads, prioritize, and think creatively.
What We Offer
  • 30 days + of vacation a year.
  • 2 days working from home option + additional flexible days.
  • Working from home allowance.
  • Entry time flexibility.
  • Private medical insurance.
  • Life and accident insurance.
  • Meal allowance.
  • Pension plan.
  • Stock purchase plan.
  • Flexible compensation scheme.
  • Gympass.
  • Employee assistance program.
  • Comprehensive Learning & Development offer.
Our Values

At CHUBB, we live and work by our core values of Integrity, Client Focus, Respect, Excellence, and Teamwork. We're an ethical and honest company that's committed to our clients, employees, and partners. We strive to create a collaborative and supportive work environment where colleagues can perform at their best.

Diversity & Inclusion

We believe that our people are our greatest asset, and we're committed to creating an inclusive and diverse workplace. We welcome candidates from all backgrounds and ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process.

Equal Opportunity Statement

It's our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation, or gender identity or expression. Applicants for positions with CHUBB Spain must be legally authorized to work in Spain.



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