Clinical Trials Coordinator

hace 2 semanas


Madrid, Madrid, España Chubb A tiempo completo
Job Summary

We are seeking a highly skilled Clinical Trials Coordinator to join our team at Chubb. As a key member of our Global Services Department, you will play a critical role in the implementation of multinational clinical trial programs.

Key Responsibilities
  • Coordinate the downstream processing of clinical trials business and manage the end-to-end process, including data completion in various systems and hand-off sheets.
  • Field direct queries from brokers or clients on their clinical trials programs and provide expert advice on clinical trial issuance.
  • Aid underwriters in completing the clinical trials underwriting process and maintaining accurate policy records.
  • Support underwriters in tracking drug or device accumulations and provide regulatory and compliance information.
  • Act as a knowledge resource point on clinical trials for underwriters, liaising with regional leaders to ensure up-to-date network information.
  • Ensure that Chubb's Service Standards are met and exceeded in the implementation of multinational clinical trial programs.
  • Liaise with affiliates to ensure issuance of documents and utilize influencing skills and rapport to achieve better-than-standard turnarounds.
  • Work with the Shared Service Centre to ensure that all administrative activities in connection with global programs are carried out in a timely and high-quality manner.
  • Coordinate closely with Credit Control to ensure payments occur on the non-regular payment structure.
  • Drive the development of more efficient processes and support underwriting by solving IT issues and liaising with the Helpdesk.
Requirements
  • Advanced level in English (C1) is a must.
  • Insurance Certification is a must.
  • Bachelor's degree in business administration, economics, engineering, or insurance is desirable.
  • German and French would be an advantage.
  • Experience of servicing multinational insurance programs is an advantage.
  • Working experience of Casualty Insurance is an advantage.
  • Experience in highly service-driven roles in the insurance industry – ability to manage workloads, prioritization, and solution-minded.


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