Clinical Trials Coordinator

hace 1 mes

Madrid, Madrid, España CHUBB A tiempo completo
Job Description

The Clinical Trial Hub Coordinator plays a crucial role in the downstream processing of clinical trials business, ensuring the end-to-end process is completed efficiently and accurately. This includes managing data in various systems and hand-off sheets.

Key Responsibilities
  • Coordinate clinical trials business processes, including data management and hand-off sheets.
  • Field direct queries from brokers and clients on their clinical trials programs.
  • Aid underwriters in completing the clinical trials underwriting process and maintaining accurate policy records.
  • Support underwriters in tracking drug or device accumulations.
  • Act as a knowledge resource point on clinical trials for underwriters, providing information on clinical trial issuance and liaising with regional leaders to ensure up-to-date network information.
  • Ensure CHUBB's Service Standards are met and exceeded in the implementation of multinational clinical trial programs.
  • Liaise with affiliates to ensure issuance of documents, utilizing influencing skills and rapport to achieve better-than-standard turnarounds.
  • Work with the Shared Service Centre to ensure administrative activities related to global programs are carried out efficiently and to a high level of quality.
  • Coordinate closely with Credit Control to ensure payments occur on the non-regular payment structure.
  • Drive the development of more efficient processes.
  • Support underwriting by solving IT issues and liaising with the Helpdesk.
Requirements
  • Advanced level in English (C1) is a must.
  • Insurance Certification is a must.
  • Bachelor's degree in business administration, economics, engineering, or insurance is desirable.
  • German and French would be an advantage.
  • Experience of servicing multinational insurance programs is an advantage.
  • Working experience of Casualty Insurance is an advantage.
  • Experience in highly service-driven roles in the insurance industry, with the ability to manage workloads, prioritize, and solve problems.
  • Practice of underwriting process and reinsurance process is an advantage.
What We Offer
  • 30 days + of vacation a year.
  • 2 days working from home option + additional flexible days.
  • Working from home allowance.
  • Entry time flexibility.
  • Private medical insurance.
  • Life and accident insurance.
  • Meal allowance.
  • Pension plan.
  • Stock purchase plan.
  • Flexible compensation scheme.
  • Gympass.
  • Employee assistance program.
  • Comprehensive Learning & Development offer.
Our Core Values

Integrity. Client Focus. Respect. Excellence. Teamwork.

Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.

Diversity & Inclusion

At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation, or gender identity or expression, or any other legally protected category. Applicants for positions with Chubb Spain must be legally authorized to work in Spain.

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