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Senior Operations Manager
hace 2 meses
About the Role:
As a CBRE Senior Operations Manager, you will oversee a team responsible for implementing, coordinating, and managing complex mechanical operations for multiple facilities, campuses, or portfolios of buildings. This role is part of the Engineering and Technical Services function, providing support, preventive maintenance, and repairs on equipment and systems.
Key Responsibilities:
- Provide formal supervision to employees, monitoring their training and development, conducting performance evaluations, and coaching as needed.
- Coordinate and manage the team's daily activities, establishing work schedules, assigning tasks, and cross-training staff. Set and track staff and department deadlines, mentoring and coaching as required.
- Assist the team with difficult operations and maintenance issues, managing contractors, subcontractors, and engineers on entire maintenance aspects.
- Supervise and oversee the daily operation of facility controls and asset management systems, establishing bidding procedures as required for contract maintenance activities.
- Develop annual operating budgets, evaluating, forecasting, and managing operations and maintenance costs for multiple locations.
- Schedule maintenance activities in compliance with customer operational requirements, integrating with clients for reconfiguration, changes, and operational requirements.
- Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
- Lead by example, modeling behaviors consistent with CBRE RISE values, influencing others to adopt a different point of view while being guided by policies and departmental plans.
- Identify and solve technical and operational problems of complexity, understanding and recognizing the broader impact across the department.
- Improve and change existing methods, processes, and standards within job discipline.
Requirements:
- Bachelor's Degree in an Engineering discipline preferred, with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
- Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
- Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
- In-depth knowledge of Microsoft Office products, including Word, Excel, Outlook, etc.
- Extensive organizational skills and an advanced inquisitive mindset.