Global Sales Operations Specialist for Europe and Latin America
hace 4 días
Immerse yourself in a dynamic sales operations role at Kimberly-Clark, where you will leverage your expertise to drive commercial success across Europe and Latin America. As a Sales Operations Specialist, you will play a vital part in delivering exceptional customer experiences while driving profitable growth within the business.
About the Role:
We are seeking a skilled Sales Operations Specialist to join our EMEA sales operations team. In this hybrid role, you will work in partnership with our sales teams to provide non-customer facing selling activity, manage and improve commercial processes, and drive continuous improvement. Your primary objective will be to deliver effective support to sales and customers that delivers exceptional customer experiences.
Your Key Responsibilities:
- Deliver, continuously improve, and standardize effective support to sales and customers
- Provide sales growth activity in general managing customer questions, ad hoc customer project support, tailoring customer presentations, exhibition and event support and logistics, end-user tender submission support - non-commercial elements, customer contract coordination/calendar/storage, distributors supply and input (customer portals), mass product information requests for customer catalogues and websites
- Support commercial operations by coordinating and issuing customer and internal commercial communications (operations e.g., T&Cs, legal, pricing)
- Provide commercial meeting support, coordination support for commercial programs, and support on translation of commercial materials
- Master data changes for customers, PO support for sales, and ad-hoc administration requests from sales
About You:
We're looking for a highly motivated and organized individual with excellent communication skills and a strong ability to work collaboratively as part of a team. As a Sales Operations Specialist, you will have:
- Fluency in written and spoken Italian, English, and Spanish
- Experience in sales/sales operations or marketing in a corporate environment (preferred but not essential)
- Customer relationship management skills
- Team player with strong collaboration and interpersonal skills
- Strong administration skills
- Excellent written and verbal communication skills
- Strong work ethic, proactive, and highly organized
- Attention to detail, analytical, and high level of accuracy
- Excellent time management skills, sense of urgency, able to separate urgent and important tasks
- Excellent problem-solving skills/able to use own initiative
- Proactive/can-do attitude
- IT literate with ability to learn KCP internal systems
- Thorough knowledge of all MS – Office tools is required; Salesforce is advantageous
What We Offer:
As a Sales Operations Specialist at Kimberly-Clark, you will enjoy a competitive salary and a range of benefits, including medical, dental, and vision coverage options, access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment. You will also benefit from flexible savings and spending accounts, diverse income protection insurance options, additional programs and support for education, adoption, relocation, and temporary childcare.
Location: Madrid Office
Type: Full-time Employee
Salary: Estimated €50,000 - €60,000 per annum based on location and industry standards.
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