Technical Solution Specialist

hace 4 semanas


Madrid, Madrid, España Genetec A tiempo completo
Overview

We are a global Canadian company with a broad solutions portfolio encompassing security, intelligence, and operations. Our network of over 2000 people globally is made up of diverse individuals who are passionate about their work and open to trying new ideas.

Job Description

The Technical Solution Specialist collaborates closely with various teams, particularly the Sales team, Field Project Engineers, Pre-Sales Engineers, and Sales Networks, to position Genetec's solutions and products. They are the technical point of contact for customers and Sales teams.

Your Day-to-Day
  • Develop and maintain an in-depth knowledge of Genetec's products.
  • Define the solutions best suited to the requirements of our customers and partners.
  • Presents high-level demonstrations of our entire product range.
  • Provides technical support to sales teams in response to customer specifications.
  • Works closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions.
  • Participates in specialized security trade shows, exhibitions, and seminars.
  • Writes white papers and becomes a true expert on Genetec solutions.
  • Provides technical feedback from the field to upstream Product Management teams.
Requirements

About you

  • At least 5 years' professional experience in roles requiring regular exchanges with customers or partners, if possible in a technological environment with links to the security field.
  • Native Spanish speaker and professional level in English.
  • Initial experience in a pre-sales role in an innovative IT or security company.
  • Excellent oral presentation skills.
  • Excellent analytical and incident resolution skills.
  • Knowledge of the security market.
  • Comfortable working in a multicultural and international environment.
  • Customer orientation, commercial, and interpersonal skills.
  • Work organization within project deadlines.
  • Positive attitude.
  • Sense of innovation.
  • Follow-through on objectives.
  • Conviction and influence.
  • Knowledge IP network systems and protocols.
  • Windows Operating Systems.
  • With a deep knowledge of the Iberic Security Market.
  • PC configuration.
Compensation

$80,000 - $100,000 per year, depending on experience.



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