Head of Foreign Exchange Management

hace 1 mes

Zaragoza, Zaragoza, España Xe A tiempo completo
About XE

XE is a leading provider of currency services and products, including our Currency Converter, Market Analysis, Currency Data API, and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps, and over the phone.

Job Summary

We are seeking an experienced FX Trading Specialist to join our team. As a key member of our FX dealing team, you will be responsible for managing the day-to-day requirements of a portfolio of corporate trading clients. You will ensure foreign exchange contracts are dealt properly and will answer and solve all client queries in a timely and professional manner.

Key Responsibilities
  • Review, build, and position FX trading strategies with corporate clients from varied industries.
  • Work with the Chief Dealer to ensure effective implementation of desk initiatives.
  • Consistently and actively call clients and answer emails.
  • Maintain up-to-date records of client activities and requirements within the company's internal systems.
  • Build relationships with customers, affiliates, and other internal stakeholders.
  • Ensure all customer onboarding is performed in accordance with regulatory requirements and XE policies and procedures.
  • Ensure training provided is implemented.
  • Manage retention levels at the expected and targeted position.
  • Manage all client complaints in a professional manner, escalating where needed.
Requirements
  • Proficient in mechanics of all risk management tools with at least 2 years' experience in building FX trading strategies with corporate clients.
  • Relevant qualification for certification to enable selling of Structured FX Options (derivatives); CISI Level 3 Certificate in Securities and Level 3 Certificate in Derivatives (Level 4 Diploma in Investment Advice desirable but not essential).
  • Results-oriented with the ability to prioritize tasks in a fast-paced environment.
  • Ability to build lasting relationships with clients to drive results.
  • Engaged and uses initiative to assist with improving business processes and productivity.
What We Offer

XE offers a dynamic and challenging work environment with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed.

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