Empleos actuales relacionados con Director of Renewal Operations - Madrid, Madrid - Board International
-
Director of Renewal Operations
hace 3 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoDirector of Renewal OperationsBoard Deutschland GmbH is seeking a seasoned professional to lead our renewal operations team. As a Director of Renewal Operations, you will be responsible for developing and implementing strategies to maximize contract renewals and protect customer relationships.Key Responsibilities:Lead a team of 5 Renewal Managers to deliver...
-
Director of Renewal Operations
hace 3 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoDirector of Renewal OperationsBoard Deutschland GmbH is seeking a seasoned professional to lead our renewal operations team. As a Director of Renewal Operations, you will be responsible for developing and implementing strategies to maximize contract renewals and protect customer relationships.Key Responsibilities:Lead a team of 5 Renewal Managers to deliver...
-
Director of Renewal Operations
hace 3 semanas
Madrid, Madrid, España Board Deutschland A tiempo completoDirector of Renewal OperationsAt Board, we empower enterprises to plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform. Trusted by thousands of leading organizations, our platform has been designed with enterprise planning agility in mind and is driven by the passionate care of our people. We believe every colleague...
-
Director of Renewal Operations
hace 3 semanas
Madrid, Madrid, España Board Deutschland A tiempo completoDirector of Renewal OperationsAt Board, we empower enterprises to plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform. Trusted by thousands of leading organizations, our platform has been designed with enterprise planning agility in mind and is driven by the passionate care of our people. We believe every colleague...
-
Director of Renewal Operations
hace 2 semanas
Madrid, Madrid, España Board A tiempo completoBoard is seeking a dynamic and results-driven Director of Renewal Operations to lead and develop a high-performance global team in Madrid, Spain. This pivotal, customer-facing leadership position reports to the Head of Customer Success Operations and is responsible for directing all renewal efforts, minimizing churn, and maintaining accurate forecasting. The...
-
Strategic Director of Renewal Operations
hace 2 semanas
Madrid, Madrid, España Board Deutschland A tiempo completoDirector of Renewal OperationsAt Board, we empower enterprises to plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform. We believe every colleague brings unique value to our team.We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation, and embrace a growth mindset...
-
Director of Renewal Operations
hace 3 semanas
Madrid, Madrid, España Board A tiempo completoDirector of Renewal OperationsBoard is seeking a seasoned professional to lead our renewal operations team. As a key member of our leadership team, you will be responsible for driving strategic initiatives to maximize contract renewals and protect customer relationships.Key Responsibilities:Lead a team of 5 Renewal Managers to deliver on renewal...
-
Director of Renewal Operations
hace 3 semanas
Madrid, Madrid, España Board A tiempo completoDirector of Renewal OperationsBoard is seeking a seasoned professional to lead our renewal operations team. As a key member of our leadership team, you will be responsible for driving strategic initiatives to maximize contract renewals and protect customer relationships.Key Responsibilities:Lead a team of 5 Renewal Managers to deliver on renewal...
-
Director of Renewal Operations
hace 2 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoDirector of Renewal OperationsAt Board Deutschland GmbH, we empower enterprises to plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform. We're seeking a dynamic and results-driven Director of Renewal Operations to join our team in Madrid, Spain.This pivotal, customer-facing leadership position reports to the Head of...
-
Director of Renewal Operations
hace 2 semanas
Madrid, Madrid, España Board A tiempo completoRenewal Operations DirectorWe are seeking a seasoned professional to lead our renewal operations team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to maximize contract renewals and protect customer relationships.Key Responsibilities:Lead a team of 5 Renewal Managers to deliver on renewal...
-
Director of Renewal Operations
hace 3 semanas
Madrid, Madrid, España Board A tiempo completoDirector of Renewal OperationsBoard is seeking a seasoned professional to lead our renewal operations team. As a key member of our customer success organization, you will be responsible for developing and executing strategies to maximize contract renewals and protect customer relationships.Key Responsibilities:Lead a team of 5 renewal managers to deliver...
-
Director of Renewal Operations
hace 3 semanas
Madrid, Madrid, España Board A tiempo completoDirector of Renewal OperationsBoard is seeking a seasoned professional to lead our renewal operations team. As a key member of our customer success organization, you will be responsible for developing and executing strategies to maximize contract renewals and protect customer relationships.Key Responsibilities:Lead a team of 5 renewal managers to deliver...
-
Strategic Renewal Operations Director
hace 2 semanas
Madrid, Madrid, España Board Deutschland A tiempo completoJob Title: Strategic Renewal Operations DirectorAt Board, we empower enterprises to plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform. We believe every colleague brings unique value to our team. We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation, and...
-
Director of Operations
hace 3 semanas
Madrid, Madrid, España Expedia Partner Solutions A tiempo completoDirector of OperationsExpedia Partner Solutions is seeking a seasoned Director of Operations to lead our Private Label Solutions business. As a key member of our Sales Execution and Support team, you will drive operational excellence and contribute to the company's growth.Key Responsibilities:Own end-to-end workforce management, including forecasting,...
-
Director of Operations
hace 3 semanas
Madrid, Madrid, España Expedia Partner Solutions A tiempo completoDirector of OperationsExpedia Partner Solutions is seeking a seasoned Director of Operations to lead our Private Label Solutions business. As a key member of our Sales Execution and Support team, you will drive operational excellence and contribute to the company's growth.Key Responsibilities:Own end-to-end workforce management, including forecasting,...
-
Director of Operations
hace 3 semanas
Madrid, Madrid, España Expedia Partner Solutions A tiempo completoDirector of OperationsExpedia Partner Solutions is seeking a seasoned Director of Operations to lead our Private Label Solutions (PLS) business. As a key member of our Sales Execution and Support team, you will drive commercial and operational excellence across our organization.Key Responsibilities:Own end-to-end workforce management, including forecasting,...
-
Director of Operations
hace 3 semanas
Madrid, Madrid, España Expedia Partner Solutions A tiempo completoDirector of OperationsExpedia Partner Solutions is seeking a seasoned Director of Operations to lead our Private Label Solutions (PLS) business. As a key member of our Sales Execution and Support team, you will drive commercial and operational excellence across our organization.Key Responsibilities:Own end-to-end workforce management, including forecasting,...
-
Renewal Manager
hace 3 semanas
Madrid, Madrid, España Board International A tiempo completoJob Title: Renewal ManagerAt Board International, we are seeking a highly skilled Renewal Manager to join our team in Madrid. As a key member of our Revenue Operations department, you will play a critical role in managing and renewing existing customer contracts.Key Responsibilities:Manage the end-to-end renewal process for existing customer contracts,...
-
Renewal Manager
hace 3 semanas
Madrid, Madrid, España Board International A tiempo completoJob Title: Renewal ManagerAt Board International, we are seeking a highly skilled Renewal Manager to join our team in Madrid. As a key member of our Revenue Operations department, you will play a critical role in managing and renewing existing customer contracts.Key Responsibilities:Manage the end-to-end renewal process for existing customer contracts,...
-
Director of Global Finance Operations
hace 7 días
Madrid, Madrid, España Zoomcar A tiempo completoUnlocking Financial ExcellenceWe are seeking a seasoned Director of Global Finance Operations to drive our financial strategy and lead our global finance team. This key role will oversee global bookkeeping, financial planning and analysis, cash flow management, vendor relationships, tax and more. Based in India, the ideal candidate will play a pivotal role...
Director of Renewal Operations
hace 2 meses
We are seeking a highly skilled and experienced professional to join our team as a Director of Renewal Operations. This is a key leadership position that will play a critical role in driving our business forward.
Key Responsibilities- Lead a High-Performing Team: Manage a team of 5 Renewal Managers to deliver exceptional results and drive business growth.
- Develop and Implement Renewal Strategies: Create and execute comprehensive renewal plans to minimize churn, maximize contract renewals, and protect customer relationships.
- Collaborate with Cross-Functional Teams: Work closely with Sales, Customer Success, Legal, and Finance teams to ensure seamless execution of complex contract renewals.
- Drive Business Growth: Develop and implement customer outreach, retention, and satisfaction programs to drive business value and revenue growth.
- Manage Renewal Operations: Oversee the day-to-day operations of renewal efforts, including negotiations, renewals, and upselling opportunities.
- Develop and Implement Dashboards: Create and maintain accurate dashboards to track and report upcoming renewals, revenue at risk, and customer health.
- Establish Effective Onboarding: Develop and implement effective onboarding and training programs for team members to ensure they have the necessary skills and knowledge to succeed.
- Meet and Exceed Customer Renewal Targets: Develop and implement strategies to meet and exceed customer renewal and retention targets.
- 7+ Years of Customer Success Experience: Proven experience in customer success, with at least 3 years in leadership of a high-growth, customer-facing team within a SaaS company.
- Team Management Experience: Manage a team of 5 people as a minimum.
- Strong Leadership and Communication Skills: Proven ability to lead, motivate, and communicate effectively with cross-functional teams.
- Financial Management Knowledge: Extensive knowledge of financial management, including budgeting, forecasting, profit and loss, and cash-flow management.
- Strategic Thinking: Ability to think strategically and develop comprehensive renewal plans to drive business growth.
- Excellent Interpersonal Skills: Proven ability to build and maintain relationships with customers, partners, and stakeholders.
- Fluent in English: Fluency in English, both written and verbal.