Content Review Specialist

hace 2 días


Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

About the Role: David Kennedy Recruitment is partnering with a leading Online Casino Gaming Company to find an experienced Content Review Specialist for their Malta office.

Salary and Benefits: This full-time position comes with a competitive salary, along with a comprehensive benefits package, including extra days of vacation, free fruit and snacks, flexible working hours, and a team performance bonus.

Job Description: As a Content Review Specialist, you will be responsible for reviewing user-generated content, responding to customer inquiries, and participating in regular training sessions to maintain expert knowledge of publication rules and moderation best practices.

Requirements: To be successful in this role, you should have native or fluent Danish skills, both written and verbal, as well as fluent English (minimum B2 level). Previous experience in content moderation, customer care, and/or online business is highly valued. You should also be computer literate, with a working knowledge of Microsoft Office applications.

Key Responsibilities:

  • Review user-generated content, ensuring it meets the company's guidelines and standards
  • Respond to customer inquiries, providing timely and accurate support
  • Participate in regular training sessions to stay up-to-date on publication rules and moderation best practices
  • Provide feedback to managers on trends, common end-user mistakes, and questions
  • Evaluate and make decisions in accordance with defined policies and guidelines

Estimated Salary Range: €40,000 - €60,000 per year, depending on experience.

Location: The role is based in Qormi, Malta, with the option to work from home when needed.



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