Technical Field Support Specialist
hace 1 mes
**Job Overview**
We are seeking a skilled Technical Field Support Specialist to join our team in Valladolid, Spain.
As a Technical Field Support Specialist, you will be responsible for providing top-notch customer service by utilizing your technical expertise to install, maintain, and repair customer sites.
The ideal candidate will have strong communication skills, both written and verbal, with excellent problem-solving abilities and a keen eye for detail.
**Key Responsibilities:**
- Customer relationship management through effective use of technical knowledge to install, service, and maintain customer sites.
- Assisting in service repair, preventative maintenance, field change orders, and installations.
- Identifying and solving customer issues, providing customers with the appropriate communication, and involving Service and Sales teams as necessary.
**Requirements:**
- University degree in Biomedical Engineering, Electrical Engineering, Telecommunication Engineering, or Electronics Technology degree or any other relevant engineering major.
- Previous hands-on experience servicing medical or other high technology equipment.
- Excellent written and verbal communication skills in Spanish and good level of English.
- Ability to demonstrate superior customer service skills daily.
**Estimated Salary Range:** €50,000 - €65,000 per annum.
**Benefits:**
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
**About Philips:**
We are a leading health technology company dedicated to improving people's lives through innovative healthcare solutions. We believe that every human matters and strive to make a positive impact on the world.
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