Travel API Solutions Specialist
hace 3 semanas
Company Overview
RateHawk is part of Emerging Travel Group, a pioneering travel-tech company with two other brands, ZenHotels and Roundtrip. The company spans over 220 markets worldwide, aiming to create, distribute, and operate convenient travel products.
About the Role
We are seeking an experienced API Optimization Manager to ensure seamless integration and optimal performance of our API solutions for partners. As a key member of our team, you will analyze metrics, identify areas for improvement, and provide actionable recommendations to enhance performance and efficiency.
Job Responsibilities
- Monitor commercial and technical metrics for partners to ensure constant improvements;
- Analyze key performance indicators (KPIs) such as Bans, Search & Booking Timeouts, Mapping Assessment, and Error Rates;
- Formulate conclusive insights and actionable recommendations to enhance performance and efficiency;
- Report identified issues to relevant internal teams to ensure timely resolution;
- Maintain clear communication channels to facilitate prompt issue resolution;
- Foster the development of new features in the market;
- Scale new features for quick implementation by clients, ensuring they derive maximum benefit from our solutions;
Requirements
- Relevant Experience: Minimum of 3 years of successful experience in the travel industry, overseeing the end-to-end process of API optimization;
- Technical knowledge: JSON and SQL is a plus;
- Language knowledge: Fluent in English. Any other European language is a plus;
- Location: Europe and Turkey;
- Travel Requirements: Up to 20% of travel time may be required;
- Analytical skills: Used to data-driven decision-making, metrics-driven and good with numbers;
- Personal skills: Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team player;
Compensation
We offer a competitive salary of $80,000 - $100,000 per year, depending on experience, plus benefits and opportunities for professional growth.
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