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Room Service Supervisor

hace 2 meses


Madrid, Madrid, España Accorhotel A tiempo completo

Job Title: Room Service Supervisor

Job Summary:

We are seeking a highly skilled Room Service Supervisor to join our pre-opening team at SLS Barcelona. As a key member of our In-Room Dining team, you will be responsible for ensuring the highest level of service and guest satisfaction.

Key Responsibilities:

  • Supervise the operations of In-Room Dining services, ensuring seamless execution and exceptional guest experiences.
  • Provide warm, sincere, and engaging service to guests, addressing any issues or complaints promptly and effectively.
  • Ensure food and beverage service meets the highest standards of quality, safety, and presentation.
  • Collaborate with the In-Room Dining Manager to develop and implement strategies for improving service quality and guest satisfaction.
  • Control stocks and inventory to ensure efficient service delivery.

Requirements:

  • 2+ years of experience in hospitality, preferably in food and beverage or a related field.
  • Excellent verbal and written communication skills, with fluency in Spanish and English.
  • Ability to multitask, work in a fast-paced environment, and maintain a high level of attention to detail.
  • Strong leadership and problem-solving skills, with a passion for delivering exceptional service.

About Us:

SLS Barcelona is a five-star urban resort that offers a unique blend of luxury, innovation, and exceptional service. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment that values creativity, teamwork, and guest satisfaction.