Director of Residential Services

hace 2 días

Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Covenant House California A tiempo completo
Director of Residential Services

Covenant House California is seeking a highly skilled and compassionate Director of Residential Services to lead our new transitional housing site in Hayward, CA. As a key member of our team, you will be responsible for developing and managing our Transitional House Program (TLP), ensuring the delivery of services to all residents in accordance with our mission statement, Five Principles, Code of Conduct, and CHC Policies and Procedures.

Key Responsibilities:
  • Manage daily operations of the Hayward Rites of Passage (ROP) Transitional Housing Program, ensuring appropriate levels of coverage seven days a week, 24 hours a day where applicable.
  • Supervise the hiring, training, and development of Manager, Case Managers, and other supportive staffing positions.
  • Collaborate with Human Resources on all onboarding, performance issues, and terminations as needed.
  • Oversee and coordinate all TLP intakes and discharges following the County Coordinated Entry System (CES) to ensure program capacity is optimized.
  • Serve as the liaison for the Coordinated Entry System, participating in CES meetings, program reviews, work groups, learning communities, or trainings associated with the Santa Clara COC.
  • Ensure opportunities for training and supportive supervision around trauma-informed care, harm reduction, relentless engagement, and motivational interviewing.
  • Oversee the Targeted Case Management (TCM) component of the TLP program, ensuring all documentation is completed accurately and in a timely manner.

Covenant House California is committed to meeting young people where they are, accepting them for who they are, and relentlessly engaging them so that they can fulfill their dreams. This is a once-in-a-lifetime career opportunity to help launch a new program that will change the lives of young people forever.

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