Director of Human Resources

hace 5 días

Santa Cruz de Tenerife, Santa Cruz de Tenerife, España The Ritz-Carlton A tiempo completo
Job Summary

The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee.

Key Responsibilities
  • Contributes a high level of human resource generalist knowledge and expertise for a designated property.
  • Accountable for talent acquisition, succession/workforce planning, performance management and development for property employees.
  • Utilizes technology efficiently, and coaches/develops others to help influence and execute business objectives in the most efficient manner.
  • Works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives.
  • Utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.
Requirements
  • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.
  • OR
  • 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.
Core Work Activities
  • Managing the Human Resources Strategy
    • Executes and follows-up on engagement survey related activities.
    • Champions and builds the talent management ranks in support of property and region diversity strategy.
    • Translates business priorities into property Human Resources strategies, plans and actions.
    • Implements and sustains Human Resources initiatives at the property.
    • Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.
    • Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.
    • Creates value through proactive approaches that will affect performance outcome or control cost.
    • Monitors effective use of myHR by property managers and employees.
    • Leads and participates in succession management and workforce planning.
    • Responsible for Human Resources strategy and execution.
    • Serves as key change manager for initiatives that have high employee impact.
    • Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.
    • Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.
  • Managing Staffing and Recruitment Process
    • Analyzes open positions to balance the development of existing talent and business needs.
    • Serves as coach and expert facilitator of the selection and interviewing process.
    • Surfaces opportunities in work processes and staffing optimization.
    • Makes staffing decisions to manage the talent cadre and pipeline at the property.
    • Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.
    • Monitors sourcing process and outcomes of staffing process.
    • Ensures managers are competent in assessing and evaluating hourly staff.
  • Managing Employee Compensation Strategy
    • Remains current and knowledgeable in the internal and external compensation and work competitive environments.
    • Leads the planning of the hourly employee total compensation strategy.
    • Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.
    • Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.
    • Creates and implements total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.
  • Managing Staff Development Activities
    • Ensures completion of the duties and responsibilities of the properties' Human Resources staff members, as outlined in applicable job description(s).
    • Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.
    • Serves as resource to property Human Resources staff on employee relations questions and issues.
    • Continually reinforces positive employee relations concepts.
    About The Ritz-Carlton

At The Ritz-Carlton, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are a global leader in luxury hospitality, with over 100 award-winning properties worldwide. Our Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

We are committed to delivering excellence in the care and comfort of our guests, and we pride ourselves on our Gold Standards. Our Employee Promise, Credo, and Service Values guide us in everything we do, and we believe that our culture drives success.

We offer the chance to be proud of the work you do and who you work with. Join us and become part of a global team that is dedicated to excellence and innovation.

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