Empleos actuales relacionados con Tech Support Specialist with HR Expertise - Barcelona, Barcelona - Factorial Hr
-
HR Support Specialist
hace 1 semana
Barcelona, Barcelona, España Adp A tiempo completoWe are looking for a talented HR Support Specialist to join our team at ADP in Barcelona. As an iHCM Client Service Consultant, you will be the primary point of contact for Dutch-speaking customers with questions about our cloud-based HCM platform. You will work closely with HR and payroll staff, providing expert support on topics such as leave and absence,...
-
HR Support Specialist
hace 4 días
Barcelona, Barcelona, España Baker Tilly A tiempo completo**About Baker Tilly**We are a first-class professional firm in continuous growth, dedicated to providing top-notch services to our clients.Salary:$60,000 - $80,000 per annum, depending on experience and qualifications.About the Role:We are seeking an HR Support Specialist to join our team. As an HR Support Specialist, you will play a crucial role in...
-
IT Support Specialist
hace 9 horas
Barcelona, Barcelona, España Factorial Hr A tiempo completoAt Factorial HR, we're on a mission to revolutionize HR workflows for small and medium-sized enterprises (SMEs). To help us achieve this goal, we're looking for an experienced Product Support Specialist to join our team in Barcelona.About the RoleWe're seeking a highly skilled and technically competent individual who can provide top-notch support to our...
-
Customer Support Specialist with Multilingual Expertise
hace 4 semanas
Barcelona, Barcelona, España Babel Profiles A tiempo completoEmbark on a rewarding career as a Customer Support Specialist at Babel Profiles, where you will play a pivotal role in delivering exceptional experiences to business clients.A rapidly growing company in the corporate travel industry, we provide innovative, tech-driven services for managing and booking travel. Our strong growth and recognition in the market...
-
Barcelona, Barcelona, España Bosch Group A tiempo completo**About Bosch Service Solutions**We are a leading global motor company, providing assistance to customers who drive automobiles, motorbikes, or use power equipment. Our team is passionate about technology and cars, and we're looking for someone to join us in this exciting journey.**Job Overview**We offer a competitive salary of €22,469.53 per year,...
-
HR Business Partner Specialist
hace 9 horas
Barcelona, Barcelona, España Werfenlife SA. A tiempo completoJob Title: HR Business Partner SpecialistAbout Werfenlife SA:We are a multinational company specializing in the development of diagnostic systems and medical devices. Our team is dedicated to delivering exceptional products and services that improve patient outcomes.Estimated Salary: $85,000 - $110,000 per annumJob Description:The HR Business Partner...
-
Barcelona, Barcelona, España Randstad Spain A tiempo completoJob Title: Administrative Support Specialist with German Language ExpertiseJob Summary: We are seeking an experienced Administrative Support Specialist with fluency in German to join our team in Barcelona, Spain. The successful candidate will be responsible for providing comprehensive operational support to our clients, including data registration, billing,...
-
Barcelona, Barcelona, España Effective Communication In Spain S.L A tiempo completoEffective Communication in Spain S.L is searching for a Senior HR Administrator with exceptional accounting expertise to lead our HR-related activities, payroll administration, and accounting in Barcelona, Spain.Salary: €65,000 - €85,000 per annumThe ideal candidate will have a strong understanding of payroll administration, including payroll...
-
HR Administrator Support Specialist
hace 1 semana
Barcelona, Barcelona, España Sportyjob A tiempo completoAt Sportyjob, we're looking for an HR Administrator Support Specialist to join our team in Barcelona, Spain. This role offers a competitive salary of approximately €35,000 per year, depending on experience.Job DescriptionThe primary responsibility of this position is to provide administrative support to the local HR team. Key tasks include:Manage employee...
-
Technical Support Specialist with Automotive Expertise
hace 1 semana
Barcelona, Barcelona, España Bosch Group A tiempo completoCompany Overview: Bosch Service Solutions is a leading global motor company that offers innovative solutions for the automotive industry. Our team is passionate about technology and cars, and we are committed to providing exceptional customer service.Job Description: We are seeking a highly motivated Technical Support Specialist to join our team. As a key...
-
German-speaking Tech Support Specialist
hace 1 día
Barcelona, Barcelona, España Tech Ceos A tiempo completoAre you a tech-savvy individual fluent in German looking to take your career to the next level?We're seeking a skilled Technical Support Advisor with excellent German language skills to join our dynamic team at Tech Ceos in Barcelona. As a Technical Support Advisor, you will be responsible for providing top-notch support to our clients via phone, email, and...
-
Strategic HR Manager with Multilingual Expertise
hace 1 semana
Barcelona, Barcelona, España Talent Search People A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced HR Manager to join our client's team in Barcelona.Job SummaryThis is an excellent opportunity for a results-driven professional with a passion for HR management, language skills, and leadership experience. As an HR Manager at Talent Search People, you will be responsible for ensuring seamless...
-
Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completoJob Overview">We are seeking an experienced HR generalist to join our team of HR Regional Partners in the EMEA region. As an HR Regional Partner, you will work closely with business stakeholders and HR teams to provide guidance on people-related topics, labor relations, and employment law.">About the Role">This role is based in Spain and will support people...
-
Technical Support Specialist for Factorial Hr
hace 2 semanas
Barcelona, Barcelona, España Factorial Hr A tiempo completoAt Factorial Hr, we are seeking a seasoned Product Support Professional to join our dynamic team in Barcelona. As a key member of our support team, you will play a vital role in helping us take the company to the next level. Our ideal candidate is a technically skilled individual with strong troubleshooting abilities and excellent organizational skills.About...
-
HR Operations and Payroll Specialist
hace 4 semanas
Barcelona, Barcelona, España Page Personnel A tiempo completoAbout Page PersonnelWe are a leading recruitment agency with a proven track record of delivering top talent to our clients. Our commitment to excellence and customer satisfaction sets us apart from the rest.Job Title: HR Operations and Payroll SpecialistDescription:In this temporary position (6 months) as an HR Operations and Payroll Specialist, you will...
-
Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is partnering with a multinational technology BPO business to recruit a skilled Technical Support Specialist fluent in German for an on-site role in Barcelona, Spain.About the RoleThis full-time position involves providing first-level IT support to clients via phone, email, and chat or through a self-service portal. The ideal...
-
IT Specialist with VMware Expertise
hace 4 días
Barcelona, Barcelona, España Twtspain A tiempo completoAbout the JobTwtspain is seeking a highly skilled IT Specialist with VMware Expertise to join our team in Madrid, Barcelona, Athens, or Strasbourg. This is a fantastic opportunity for a motivated individual to work with cutting-edge technology and contribute to the growth of our company.
-
PMO Specialist with LIMS Expertise
hace 4 semanas
Barcelona, Barcelona, España Red - The Global Sap Solutions Provider A tiempo completoCompany Overview: Red - The Global SAP Solutions Provider is a leading consulting firm seeking a highly skilled PMO Specialist with LIMS expertise to join our team in Barcelona. Our company prides itself on delivering top-notch solutions to global clients, and we're excited about the prospect of working with a talented individual like you.
-
Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completoCompany OverviewDavid Kennedy Recruitment is a renowned recruitment agency working closely with a leading multinational technology BPO business. Our goal is to find top talent for our clients, and we are currently looking for a skilled Technical Support Advisor with German language expertise in Barcelona.
-
HR Business Development Specialist
hace 1 semana
Barcelona, Barcelona, España Bunge Iberica Sa A tiempo completoJob SummaryWe are seeking a highly skilled HR Business Development Specialist to join our team at Bunge Iberica Sa in Sant Just Desvern, ES. As an HR Business Development Specialist, you will be responsible for providing proactive and appropriate HR support to our sites in Spain.
Tech Support Specialist with HR Expertise
hace 1 mes
Job Summary
A highly skilled Tech Support Specialist is required to join our dynamic team at Factorial HR, a fast-growing company dedicated to automating HR workflows for SMEs. As a key member of our Customer and Product Support Team, you will be responsible for delivering exceptional technical support and services to our customers worldwide.
About the Role
The ideal candidate will have 2+ years of experience in a similar role, preferably in a SaaS company. You will be technically competent in troubleshooting and able to understand and communicate effectively with people across the organization, from lead engineers to non-technical frontline staff. Experience with ticketing systems such as Jira, HubSpot, monitoring and logging tools like Datadog, Sentry, ES, etc., is a plus.
Main Responsibilities
- Learn Factorial's platform in detail
- Diagnostic and triage of complex issues and report them to the Development team
- Manage a queue of incidents in an effective way based on SLAs and defined prioritization formula
- Consolidate knowledge base to improve first-level resolution and workflows
- Help improve internal training for the Customer and Product Support Team
- Work alongside Customer Experience teams as a Main Point of Escalation
- Build reports and dashboards to track case trends and identify top customer issues
- Help improve the Factorial product by suggesting enhancements
Required Skills and Qualifications
- 2+ Years Experience in a similar role, preferably in a SaaS company
- Technically competent at troubleshooting and able to understand and talk with people across the organization, from lead engineers to non-technical frontline staff
- Excellent communication skills to interact with customers and internal teams
- Experience with ticketing system such as Jira, HubSpot (a plus)
- Experience in monitoring and logging tools such as Datadog, Sentry, ES, etc. (a plus)
What We Offer
- An estimated annual salary of $60,000 - $80,000, commensurate with experience
- Flexible schedules, pet-friendly work environment, and no dress code
- Breakfast in the office, organic fruit, and free caffeine and theine
- Language classes with Yolk Academy & Factorial Language exchange
- Private health insurance with Alan
- Healthy life with Gympass
- Save expenses with Cobee and get your salary in advance with Payflow
- A multicultural team of over +900 people in Barcelona, Brazil, Mexico, and US offices
About Us
Factorial HR is a fast-growing company founded in 2016, dedicated to helping SMEs automate HR workflows, centralize people data, and make better business decisions. We serve thousands of customers in over 60 countries worldwide and are committed to excellence, learning, and growth.
