Exoticca Travel Agent

hace 3 semanas


Barcelona, Barcelona, España Exoticca A tiempo completo
About Exoticca

Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips.

Job Overview

We are seeking a highly motivated and dynamic Sales Agent to join our team at Exoticca. As a Sales Agent, you will be responsible for providing exceptional customer service to our members and customers.

Key Responsibilities
  • Handle customer inquiries and provide personalized recommendations for Exoticca products and services
  • Identify customer needs and preferences to deliver tailored travel experiences
  • Work closely with the sales team to achieve company targets and maintain high levels of customer satisfaction
  • Stay up-to-date with industry trends and developments to provide expert advice to customers
  • Collaborate with internal teams to resolve customer complaints and issues in a timely and professional manner
Requirements
  • Previous sales experience and a proven track record of success
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Fluency in French, with additional languages a plus
  • A can-do attitude and a passion for delivering exceptional customer service
Preferred Qualifications
  • Previous contact center experience in the travel industry
  • Knowledge of Salesforce, Amadeus or other CRM systems
  • Sound knowledge of travel trends and industry developments
  • Native German speakers a plus
What We Offer
  • Competitive compensation package
  • Highly ambitious commissioning plan
  • Flexible compensation management for diet, transportation, and private health insurance
  • Hybrid work model with offices in Barcelona city
  • Travel packages at reduced prices
  • Unlimited coffee, team lunches, English/Spanish lessons, and bi-annual company parties
  • Referral bonus for talented team members

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