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Regional Team Manager Dach Region

hace 2 meses

Palma, Baleares, España WebBeds A tiempo completo
About the Role

This is a challenging and rewarding opportunity to lead a team of Contract Managers and Yield Managers in the Dach region, comprising Germany, Austria, and Switzerland. As a Regional Team Manager, you will be responsible for building, growing, and developing your team's performance to ensure they deliver results and achieve targets according to departmental and company KPIs and objectives.

Key Responsibilities
  1. Lead a team of Contract Managers and Yield Managers in the Dach region, providing guidance and support to ensure they meet their targets and objectives.
  2. Contract a personal hotel portfolio by securing best possible rates, conditions, and inventory with suppliers and achieving targets in a specified number of hotels within the Dach region.
  3. Monitor and evaluate the region's performance, identifying new trends and opportunities to drive business growth.
  4. Undertake projects as required on behalf of the Contracting arm of the Purchasing Department.
  5. Meet targets in accordance with annual departmental and company KPIs and objectives.
  6. Identify key hotels within a destination and contract where appropriate.
  7. Negotiate competitive contract rates, allocations, override agreements, and other key contracting criteria in the designated region.
  8. Maximize contract performance by negotiating special offers and sourcing exclusive products and deals.
  9. Ensure hotels are re-contracted within specified deadlines.
  10. Analyze production volumes to ensure adequate inventory in line with region targets.
  11. Monitor competitor pricing and availability in line with demand.
  12. Communicate destination information regarding peak dates and trade shows internally.
  13. Liaise with the Key Accounts team to open lines of communication to push product and maximize sales.
  14. Collaborate with the Pricing and Revenue team to maximize profit margin.
  15. Schedule and carry out yearly contracting trips for hotel renewals and new contracting opportunities.
  16. Ensure hotels are inspected and information (photos, amenities, etc.) is updated on a regular basis.
  17. Address service level issues with suppliers.
  18. Identify and tackle issues regarding low performers.
  19. Negotiate and minimize losses as required.
  20. Lead and manage your team in an effective manner.
  21. Monitor performance to ensure all team members achieve company KPIs and encourage feedback, innovation, and pro-activity.
  22. Conduct regular one-to-one meetings to ensure a consistent flow of two-way communication, focus on maximizing business, undertake pre- and post-business trip briefings, agree on short-, medium-, and long-term targets, analyze performance, taking corrective action as required.
  23. Provide feedback on individual's and team's target performance as required.
  24. Deliver and execute constructive solutions on trading improvement, team issues, and challenges; seek advice where appropriate.
  25. Involvement in department's recruitment process.
  26. Set standards, grow, and develop your team.
  27. Improve skills and abilities through training, coaching, and mentoring Contracts Executives and Managers.
  28. Accompany Contracts Managers on business trips as required.
  29. Ensure team is well-versed on key procurement requirements in the region.
  30. Have the team take ownership of commercial relationships with hotels, liaising closely with other departments as opportunities arise.
  31. Promote and highlight successful contracting campaigns and spotlight potential destination-related issues.
  32. Substitute for the Regional Director in their absence.
Requirements
  • Minimum 5 years' hotel account management experience.
  • Minimum 3 years' team management experience.
  • Strong negotiation skills; pro-active team leader.
  • Accurate with attention to detail.
  • Well-developed written and verbal communication skills in English.
  • Able to prioritize work and meet deadlines.
  • Able to develop and maintain strong and trusting relationships with hoteliers and colleagues.
  • A working knowledge of Microsoft Word, Excel, and Outlook.
  • Strong team management skills.
  • Ability to delegate.
  • Target-driven mentality.
  • Able to communicate internally and externally in an effective and timely manner.
  • German language is strongly desirable.
  • Knowledge of the contract dynamics of the Dach region is a plus.
About Us

WebBeds is a global company offering ground services to the travel industry. We are a wholesale global travel organization with 1500+ people speaking 50+ languages in 120+ cities across 50+ countries. We partner with over 430,000 properties in more than 15,000 destinations and work with more than 44,000 travel companies in 139 source markets. Our products help our partners and customers create amazing travel experiences.

We are a subsidiary of Webjet Limited (ASX: WEB), an ASX 200 listed company operating a global digital travel business. Our people are key to our success, and we are proud of our dedicated team of friendly, energetic, and passionate professionals.